Shipping & returns

Launch-preview policy

Final delivery estimates, supported regions, return windows and return addresses will be confirmed before live orders are enabled. Product pages will display supplier-backed estimates when the catalog is connected.

Order tracking

Customers will receive an order confirmation and tracking details at the email address associated with checkout.

Damaged or incorrect items

Contact support with the order number and clear photos of the item and packaging. Resolution instructions will depend on the supplying partner.